Terms of use

Welcome to Bess Skin Health.

This Legal Notice establishes the conditions of access and use of the website www.bess-skinhealth.com (hereinafter, "website", the "Website", Web, or "bess-skinhealth.com").

By using the website, you become a User, which implies acceptance of and commitment to comply with all the conditions contained in these Terms of Use and Legal Notice, in the version published at the time of access. These conditions will apply regardless of the existence of other specific conditions applicable to certain services offered on the Website.

1, IDENTIFICATION DATA

We inform you that the entity that owns the domain bess-skinhealth.com is BESS SKIN HEALTH SL, a commercial entity incorporated under Spanish law, with registered office in Madrid, postcode 28036, Calle José Lázaro Galdiano, number 4, registered in the Commercial Registry of Madrid in Volume 41240, folio 130, page M-731094, and with CIF number B-02920197 (hereinafter, “BESS SKIN HEALTH”), in accordance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce.

If you have any questions, suggestions, corrections, or comments that may help prevent or remedy any incident or irregularity on our website as quickly and efficiently as possible, please contact us by sending an email to info@bess-skinhealth.com.

2. TERMS AND CONDITIONS OF USE

The purpose of these terms of use is the provision by BESS SKIN HEALTH of the products offered in its online store, in exchange for a fee.

The terms and conditions set forth in this Legal Notice shall apply to all pages listed in the site map, which are the only ones included in this Website.

Access to this Website is the sole responsibility of Users and implies acceptance of the legal notice as well as these terms and conditions of use.

The User must make lawful use of the Website and its services in accordance with these terms and conditions of use and current legislation.

BESS SKIN HEALTH may unilaterally modify the terms and conditions of use of this Website by publishing them in this Legal Notice, and they will take effect from the moment of publication.

3. SERVICE

BESS SKIN HEALTH prioritizes customer satisfaction and strives to achieve this through excellent service. Therefore, it guarantees the quality of the products delivered and their delivery under the terms stated below, as well as those established in the Terms of Sale.

4. ORDERS

Price and taxes

The products will be sold at the price indicated, the price valid at the time of order confirmation by the customer.

All prices include applicable Value Added Tax (VAT), but exclude shipping costs, which vary depending on the number of products purchased and the country or region where delivery is to be made.

Order confirmation

Once the customer has made the corresponding payment for the order, an order confirmation will be sent via email.

Payment method

Payments for orders can be made by credit or debit card, through a PayPal account, through Bizum, or through a bank transfer.

• Bank Card: Payment for your order can be made with Visa, Visa Electron, MasterCard, or American Express. If you choose to pay by card, you can enter all your card details in the secure payment section.
• PayPal: To purchase with PayPal, select this payment method and click Checkout. You'll then be redirected to the PayPal page to proceed with payment.

Privacy and Security/Payment Methods

PayPal and Redsys are the most reliable, secure, and fastest way to make online payments. Indeed, since PayPal and Redsys collect payments directly from our customers, BESS SKIN HEALTH will not have access to their banking information.

For more information, you can visit www.paypal.com, the payment platform section of www.redsys.es, or contact us at customerservice@bess-skinhealth.com

We have purchased an SSL certificate, which protects consumer privacy.

We reserve the right to use commercial data anonymously to study purchasing habits and usage.

After-sales service

If you wish to contact our Customer Service, you can send us an email to customerservice@bess-skinhealth.com

Aid

If you need help making an online purchase or regarding a product, please don't hesitate to contact us at customerservice@bess-skinhealth.com. We'll be happy to help!

5. USE OF THE WEBSITE

The Website provides access to information about products marketed by BESS SKIN HEALTH (hereinafter "the Content"). The User assumes responsibility for their use of the Website and its Content, as well as any registration required to access it.

BESS SKIN HEALTH pays great attention to information regarding product characteristics through technical descriptions, lists of ingredients, instructions for use, and photographs illustrating the products.

The User guarantees the veracity of all data provided through the Website and undertakes to keep it updated at all times.

The User agrees to use the Website and its Content in accordance with the Law, these terms and conditions, and other notices and instructions made known to them, as well as generally accepted morality and good customs and public order.

To this end, the User shall refrain from using the Website and its Contents (such as chat services, discussion forums or newsgroups, etc.) for purposes or effects that are unlawful, harmful to the rights and interests of third parties, or that in any other way may damage, overload, deteriorate or impede the normal use of the Website, computer equipment or documents, files and all types of content stored on any computer equipment belonging to BESS SKIN HEALTH or any other User.

In particular, and without the list below being exhaustive but merely illustrative, the User agrees to refrain from using the Website for the following purposes:

1. Reproduce, copy, distribute, make available or otherwise publicly communicate, transform or modify the contents of the Website, unless you have the authorization of the owner of the corresponding rights, or it is legally permitted.
2. Disseminate content or propaganda of a racist, xenophobic, illegal pornographic nature, in support of terrorism, or violating human rights.
3. Cause damage to the physical and logical systems of BESS SKIN HEALTH, its suppliers or third parties, or introduce or spread computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage.
4. Delete, manipulate or in any way alter the copyright and other identifying data of the reservation of rights of BESS SKIN HEALTH or its owners.
5. Attempting to access and, where appropriate, use other users' email accounts and modify or manipulate their messages.
6. Violate the industrial or intellectual property rights of BESS SKIN HEALTH.
7. Collect data for advertising purposes and send advertising of any kind and communications for sales or other commercial purposes.
8. Sending chain emails.

BESS SKIN HEALTH reserves the right to remove any comments and contributions that violate respect for human dignity, are discriminatory, xenophobic, racist, pornographic, threaten youth or childhood, public order or safety, or that, in its judgment, are unsuitable for publication. In any case, BESS SKIN HEALTH will not be responsible for the opinions expressed by Users through forums, chats, or other participation tools.

6. INDUSTRIAL AND INTELLECTUAL PROPERTY

The industrial and intellectual property rights of the Website and its Contents and, in particular, but not limited to, its source code, design, images, sound, audio, video, software or texts, color combinations, structure and design, selection of materials used, and computer programs necessary for its operation.

BESS SKIN HEALTH is the owner or licensee of all rights to the content of this Website and legitimately holds exclusive exploitation rights over them, except for those rights of certain suppliers with whom the corresponding contract for the provision of content has been signed and are protected by national and international intellectual and industrial property regulations and these conditions will also apply to them, without it being understood that the use of the Website or its contents grants the User any right over the aforementioned elements, beyond what is strictly necessary for their correct use.

Access to this Website does not grant users any rights or ownership of any intellectual or industrial property rights or content contained therein. Users accessing this Website may not copy, modify, distribute, transmit, reproduce, publish, assign, or sell the aforementioned elements or create new products or services derived from the information obtained without the express written authorization of the rights holders. Any alteration of the content or structure of this Website by the User, as well as the reproduction, distribution, and public communication, including the making available of all or part of the Website Content, for commercial purposes, on any medium and by any technical means, without the prior written authorization of its owner, is strictly prohibited. The User must refrain from deleting, altering, circumventing, or manipulating any protection device or security system installed on the Website.

If you submit any information of any kind to BESS SKIN HEALTH, you represent, warrant, and agree that you have the right to do so freely, that such information does not infringe any intellectual property, trademark, patent, trade secret, or other third-party right, that such information is not confidential, and that such information is not harmful to third parties. Any misuse may be prosecuted.

7. ACCESS AND SECURITY

Access to transactional services and those that include the capture of personal data is carried out in a secure environment using the SSL (Secure Socket Layer) protocol. The server establishes a connection so that the information is transmitted encrypted. This ensures that the transmitted content is only intelligible to the client's computer and the BESS SKIN HEALTH server. The User can verify that they are within a secure environment if a closed padlock appears in their browser's status bar. The security guarantee of our servers is backed by a certificate issued by our web service provider. This certificate guarantees that the client is communicating their data to a BESS SKIN HEALTH server and not to a third party attempting to impersonate BESS SKIN HEALTH.

8. EXCLUSION OF WARRANTIES AND LIABILITY

BESS SKIN HEALTH makes every effort to avoid any errors in the content that may appear on the Website, and does not guarantee or accept liability for the consequences that may arise from errors in the content that may appear on the page.

BESS SKIN HEALTH has adopted all necessary security measures to guarantee the privacy and security of the website, taking into account the current state of technology. Notwithstanding the foregoing, online security measures are not impregnable. In this sense, BESS SKIN HEALTH does not control or guarantee the absence of viruses or other elements in the website's content that may cause alterations to users' systems or the information stored therein. BESS SKIN HEALTH does not, to the fullest extent permitted by law, accept any liability for damages resulting from this, which may be caused by, but are not limited to: errors or omissions in the content, website unavailability, transmission of viruses or malicious or harmful programs in the content, despite having adopted all technological measures to prevent this.

BESS SKIN HEALTH also excludes any liability for damages caused by the use of the website by Users, or for the lack of veracity of the information provided by them and, in particular, although not limited to but merely illustrative, for damages that may arise from the impersonation of a third party by a User.

9. MODIFICATIONS

BESS SKIN HEALTH reserves the right to make any changes it deems appropriate to the Website, including changing, deleting, or adding content and/or services, as well as the way in which they are presented or located.

These modifications will not be retroactive under any circumstances and, consequently, will not affect commercial transactions previously carried out through the Website.

10. LINKS

If the Website contains links or hyperlinks to other Internet sites, BESS SKIN HEALTH will not exercise any control over said sites and content. Under no circumstances will BESS SKIN HEALTH assume any responsibility for the content of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness, validity, legality, or constitutionality of any material or information contained in any of said hyperlinks or other Internet sites.

Likewise, the inclusion of these external connections will not imply any type of association, merger, or participation with the connected entities.

Any other website is prohibited from incorporating a hyperlink to the BESS SKIN HEALTH Website without express authorization. In any case, such authorization will imply that the hyperlink must not be created in a way that harms the public image and brand of BESS SKIN HEALTH or the Website itself, as well as any third parties referenced therein.

BESS SKIN HEALTH will remove any link as soon as it becomes aware, through any means, of the illegality of its content or that it may harm the property or rights of a third party.

11. RIGHTS OF EXCLUSION

BESS SKIN HEALTH reserves the right to deny or withdraw access to the Website and/or its Contents without prior notice, at its own request or that of a third party, to those Users who fail to comply with these conditions of use.

12. BREACHES

BESS SKIN HEALTH will pursue any breach of these terms of use, as well as any improper use of its Website, by exercising all civil and criminal actions that may be available to it by law.

13. PROTECTION OF PERSONAL DATA

Personal data sent to the BESS SKIN HEALTH Website will be governed by the Privacy and Data Protection Policy set forth in the document relating to the BESS SKIN HEALTH data privacy policy found on this website.

14. COOKIES

The BESS SKIN HEALTH Cookie Policy is set out in the cookie document found on this page.

15. VALIDITY AND MODIFICATION OF THIS LEGAL NOTICE

BESS SKIN HEALTH reserves the right to modify these Terms of Use and Legal Notice at any time, and these will be duly published as they appear here.

16. APPLICABLE LAW AND JURISDICTION

These conditions shall be interpreted in accordance with the rules of Spanish law.

For the resolution of any disputes that may arise from the interpretation, validity, and enforcement of these Terms, if you are a resident or citizen of the European Union, you may access the European Commission's Online Dispute Resolution Platform.

Alternatively, you may also appeal to the Courts and Tribunals of Justice that have jurisdiction under applicable law.